Create ads that will engage your customers
Follow these best practices to ensure you can reach and connect with your next customer.
WhatsApp Business App Resources
Best Practices
How to keep your ads that click to WhatsApp up and running
Learn about advertiser best practices and top tips for ads that click to WhatsApp.
Be authentic and transparent
Ensure that your content reflects what your business and products truly offer. This will help to build trust with your customers in the long run.
Use high-quality creative
Follow creative guidelines to help your business get noticed and excite people to view your ad and take the next step to connect.
Listen to your audience
Regularly review feedback and adjust your strategy to create an optimal experience for people who connect with your business.
Respect boundaries
Once you attract customers to your WhatsApp chat, focus on building relationships and providing value to those who have asked to hear from you. Avoid sending unsolicited messages or spamming customers.
Following these tips will help you create successful ads that click to WhatsApp and will help prevent them from being flagged.
Watch the video to learn more about the top tips for WhatsApp advertisers
Do you think your ad was mistakenly flagged?
Following the best practices will help your ads stay up and running. However, in the case that you believe an ad was mistakenly flagged, you can either try editing and resubmitting the ad, or simply follow the steps to request another review.
Step 1
Ensure you’re logged in to your ad account before navigating to Account Quality.
Step 2
Select the ad or ads that you believe were incorrectly rejected.
Step 3
If available, click on the request review button.
Step 1
Ensure you’re logged in to your ad account before navigating to Account Quality.
Step 2
Select the ad or ads that you believe were incorrectly rejected.
Step 3
If available, click on the request review button.