Success Stories

See how companies of all sizes, from various industries are finding success with WhatsApp Business products.

WhatsApp Business enables small to large businesses everywhere the power to turn customer connections into loyalty that impacts their bottom line.

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Bank Mandiri

Bank Mandiri created a digital communications channel with WhatsApp Business Platform to re-engage existing customers with automated push notifications to upgrade their purchase transactions to installment plans and personalize their credit card payments according to their needs.

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Modanisa

When Modanisa developed two chatbots through WhatsApp Business Platform, one oriented around customer service and the other focused on e-commerce, the company resolved most customer questions in one transaction, cut costs of operating its call centers, and increased sales orders in less than two years.

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Omay Foods

A snack manufacturer uses the WhatsApp Business app to provide a personal shopping experience, turning customer questions into repeat business—including a 5X growth in sales.

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Chéel

The sustainable bag producer used the WhatsApp Business app to increase brand awareness, interact with customers and share QR codes that connected people to product information, and saw a 70% increase in sales.

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See how you can succeed with WhatsApp Business products.