Success Stories
See how businesses like yours are transforming customer engagement, driving conversions and improving ROI with the help of WhatsApp Business products.
WhatsApp Business gives organizations of any size, across the globe, the power to turn customer connections into conversations that impact their bottom line.
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Bank Mandiri
Bank Mandiri created a digital communications channel with WhatsApp Business Platform to re-engage existing customers with automated push notifications to upgrade their purchase transactions to installment plans and personalize their credit card payments according to their needs.
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Modanisa
When Modanisa developed two chatbots through WhatsApp Business Platform, one oriented around customer service and the other focused on e-commerce, the company resolved most customer questions in one transaction, cut costs of operating its call centers, and increased sales orders in less than two years.
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Omay Foods
A snack manufacturer uses the WhatsApp Business app to provide a personal shopping experience, turning customer questions into repeat business—including a 5X growth in sales.
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Discover our library full of stories showing how WhatsApp Business products are helping companies build better relationships and accelerate growth.