Success Stories

See how businesses like yours are transforming customer engagement, driving conversions and improving ROI with the help of WhatsApp Business products.

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WhatsApp Business gives organizations of any size, across the globe, the power to turn customer connections into conversations that impact their bottom line.

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Bank Mandiri

Bank Mandiri created a digital communications channel with WhatsApp Business Platform to re-engage existing customers with automated push notifications to upgrade their purchase transactions to installment plans and personalize their credit card payments according to their needs.

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Modanisa

When Modanisa developed two chatbots through WhatsApp Business Platform, one oriented around customer service and the other focused on e-commerce, the company resolved most customer questions in one transaction, cut costs of operating its call centers, and increased sales orders in less than two years.

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Omay Foods

A snack manufacturer uses the WhatsApp Business app to provide a personal shopping experience, turning customer questions into repeat business—including a 5X growth in sales.

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