WhatsApp for Business logo
Get startedDownload app
Seven coworkers engaged in a meeting, seated at a table with laptops, papers, and cups of coffee

Thought Leadership Research

Business Messaging – Pioneering Approaches for Mexican Businesses

Get the latest business messaging research and insights from Meta and Boston Consulting Group, based on a survey of 400 Mexican businesses and interviews with more than 30 industry leaders.

Get the full report

Messaging is an essential business solution

7 out of 10 Mexican consumers find messaging to be a quicker and easier communication method with businesses

  • Learn the five key business messaging success factors and get insights on how to bring them to life
  • Explore the impact of business messaging across the customer lifecycle
  • Understand successful use cases in financial services, professional services, education, retail and ecommerce
  • Get inspiration from successful brands, including Merco and Banorte Pensiones
A woman standing at a counter, using her smartphone. A cashier across from her smiling from behind a wooden counter with a cash register and macarons

Uncover the key drivers and barriers to business messaging adoption and usage, and learn best practices for success.

Get the full report

Download this comprehensive report to start growing your business messaging strategy today. Available in both English and Spanish.

Download in EnglishDownload in Spanish

Privacy

Trust & SafetyData PolicyPrivacy ProtectionsTerms and ConditionsBusiness Messaging Policy

Resources

BlogFAQHelp CenterSuccess StoriesResource LibraryCompliance Center

2025 © WhatsApp Business

Select your language

English (US)

Español