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Thought Leadership Research

Business Messaging – Pioneering Approaches for Mexican Businesses

Get the latest business messaging research and insights from Meta and Boston Consulting Group, based on a survey of 400 Mexican businesses and interviews with more than 30 industry leaders.

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Messaging is an essential business solution

7 out of 10 Mexican consumers find messaging to be a quicker and easier communication method with businesses

  • Learn the five key business messaging success factors and get insights on how to bring them to life
  • Explore the impact of business messaging across the customer lifecycle
  • Understand successful use cases in financial services, professional services, education, retail and ecommerce
  • Get inspiration from successful brands, including Merco and Banorte Pensiones
A woman standing at a counter, using her smartphone. A cashier across from her smiling from behind a wooden counter with a cash register and macarons

Uncover the key drivers and barriers to business messaging adoption and usage, and learn best practices for success.