Alfamart convenience store entrance with signage and glass door

____

Higher engagement and sales

  • 4X increase in loyalty program members acquired each month on average via WhatsApp, compared to usual SMS messaging and in-store registration approach*
  • 30 seconds to register for Alfamart’s loyalty program on average via WhatsApp, compared to 3-5 minutes on average in-store*
  • IDR 2 billion in digital vouchers sold per month on average through WhatsApp*

*Results are self-reported and not identifiably repeatable. Generally expected individual results will differ.