Building conversations, together
We see conversations as the best way for businesses and their customers to connect and our partners make these conversations happen.
We see conversations as the best way for businesses and their customers to connect and our partners make these conversations happen.
Whether it’s generating leads, making product information easier to discover or solving customer service queries, more than 1 billion users are connecting with a business across our messaging services every week1 and our vision is to make conversations the primary way businesses and consumers connect.
1Meta Product Data, 2022
Tech Partners are third party developers who build value added solutions on top of the WhatsApp Business Platform. These solutions can be offered independently or as part of a joint solution with a Solution Partner.*
Third Party Developers → Tech Provider → Tech Partner
* Note: Third party developers must onboard first as a Tech Provider before upgrading to Tech Partner.
Solution Partners offer end-to-end solutions for businesses which includes driving awareness of WhatsApp Business Platform solutions, providing integration services, and offering customer support. Only Solution Partners can extend a line of credit to businesses for payment.
Tech Partners and Solution Partners play different roles in helping businesses deploy solutions on the WhatsApp Business Platform. The below chart shows where each type differs:
Features | Tech Provider | Tech Partner | Solution Partner |
---|---|---|---|
Direct access to call WhatsApp Business Platform | |||
Permission to manage business’s account and perform action on behalf of business (e.g. send messages, manage templates) | |||
Can onboard businesses using Embedded Signup | |||
Eligibility for partner program incentives | |||
Manage billing on behalf of business through line of credit sharing | |||
Tech Providers who meet specified requirements will be eligible to self-initiate the Tech Partner upgrade process. |
Build and launch solutions on WhatsApp easier and faster.
WhatsApp Business Platform partners can help you plan, build and integrate WhatsApp as a channel to connect with your customers.
Find a partnerSee how our partners are using the WhatsApp Business Platform to help businesses better connect with their customers.