A person inquiring for information from a Lenovo staff member.

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High customer engagement

  • Conversion rates to appointment bookings are 8.2 times higher with WA Flows vs. the website experience
  • 44.5% uplift in customers engaging with Lenovo on WhatsApp using engagement rate through WhatsApp after WhatsApp FlowsFlows
  • Increased customer satisfaction scores and industry recognition for quality service

*All results are self-reported and not identifiably repeatable. Generally expected individual results will differ.