An Urbano Envions delivery man holding a package in downtown background

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Improved accuracy and productivity

  • 100 percent delivery success rate for customers confirming addresses via WhatsApp
  • 2x increase in productivity attributable to WhatsApp
  • 60% message read rates through WhatsApp
  • 35% decrease in volume of manual address changes entered by agents

*Results are unique and are provided by the featured business. Success story results will vary, as they depend on a variety of factors.