Message categories
Marketing messages
Engage customers and build loyalty throughout the customer journey by driving interest, conversion, and re-engagement with promotional WhatsApp messages.
Message categories
Engage customers and build loyalty throughout the customer journey by driving interest, conversion, and re-engagement with promotional WhatsApp messages.
by helping potential clients learn more about your business
by elevating your products and services in a competitive landscape
by establishing trust and bringing value to customers
by reestablishing connections with prospects or lapsed customers
Engage your audience at every stage of the customer journey
Help new customers get to know your business. Once they opt in to receive WhatsApp messages from you, you can start personalized marketing messages to build awareness.
Use awareness marketing messages to:
Spark sales with messages that announce deals or share promotions and coupons.
Use these marketing messages to:
Use marketing messages to revive dormant customers who visited your website or used your app in the past.
Use re-engagement marketing messages to:
Encourage customers to install or take an action with your app.
Make marketing messages personal to strengthen customer relationships.
WhatsApp Business Platform empowers medium to large businesses to scale customer engagement, boost sales, and create a better customer experience with full-funnel interactions.