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Products
Business Platform
OverviewFeaturesPricingWhatsApp Flows
Conversation categories:
Marketing conversationsAuthentication conversationsUtility conversationsService conversations
Business App
OverviewFeaturesHow to get started
Ads that click to WhatsApp
OverviewHow to create an ad
Resources
Resource LibraryBlogSuccess StoriesFAQs
Developers
Platform
Developer HubGet Started
Developer Links
CommunityDeveloper SupportAPI Status
Partners
Become A PartnerFind a Partner
Get startedDownload app

Success Stories

See how businesses like yours are transforming customer engagement, driving conversions and improving ROI with the help of WhatsApp Business products.

Person smiling and typing on their laptop

WhatsApp Business gives organizations of any size, across the globe, the power to turn customer connections into conversations that impact their bottom line.

Banco Bolivariano logo

“With a flexible, streamlined channel in WhatsApp, we not only see time and cost savings in customer care, but actual increase in revenue.”

Kyra Arcia
Head of Marketing and Innovation, Banco Bolivariano

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A building displaying the Banco Bolivariano logo and branding
HDFC logo

“Making WhatsApp a cornerstone of our customer engagement has helped answer queries of over 85,000 customers and generate high-quality leads every month. [Customers are] twice as likely to apply for a home compared to leads that came from other online sources.”

Keshav Rao
Joint General Manager, Housing Development Finance Corporation

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Tata CliQ logo

“Customers who visited [us] from a WhatsApp notification were 1.7x more likely to make a purchase. We’ve seen $500,000 USD in sales attributable to WhatsApp during our Diwali and Black Friday campaigns, with an ROI 10x higher than our conventional channels.”

Amit Kumar
Customer Retention Manager, Tata CLiQ

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Business SizeSmall BusinessEnterprise
RegionAsia PacificEurope, Middle East, AfricaMiddle East, North AfricaLatin AmericaNorth America
MarketGlobalAfricaArgentinaAustraliaBoliviaBrazilChinaColombiaCosta RicaDubaiEcuadorEgyptFranceGermanyGhanaGuatemalaHong KongIndiaIndonesiaIsraelItalyMalaysiaMexicoMiddle EastNicaraguaNigeriaPakistanPeruPhilippinesSaudi ArabiaSoutheast AsiaSingaporeSouth AfricaSpainTaiwanThailandTurkeyUnited KingdomUnited StatesUruguay
Business GoalsLead GenerationEngagementCustomer SatisfactionSalesCost Reduction
IndustryApps and Subscription ServicesAutomotiveCPG (Consumer Packaged Goods)E-Commerce & RetailEducationEntertainmentFinancial ServicesGovernment and Public SectorHealthcareNonprofitsPharmaceuticalsProfessional ServicesReal EstateRecruitmentRestaurantsTechnologyTelecommunicationsTransportation and LogisiticsTravel and HospitalityUtilities
ProductWhatsApp Business PlatformWhatsApp Business AppAds that click to WhatsApp
Use CaseMarketing MessagesAuthenticationUtility MessagesCustomer Care

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WhatsApp Business Platform is for medium to large businesses who are looking to scale engagement of audiences, accelerate sales and drive better customer support outcomes.

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