Success Stories
See how businesses like yours are transforming customer engagement, driving conversions and improving ROI with the help of WhatsApp Business products.
WhatsApp Business gives organizations of any size, across the globe, the power to turn customer connections into conversations that impact their bottom line.
Banco Bolivariano
“With a flexible, streamlined channel in WhatsApp, we not only see time and cost savings in customer care, but actual increase in revenue.”
Kyra Arcia, Head of Marketing and Innovation
Housing Development Finance Corporation
“Making WhatsApp a cornerstone of our customer engagement has helped answer queries of over 85,000 customers and generate high-quality leads every month. [Customers are] twice as likely to apply for a home compared to leads that came from other online sources.”
Keshav Rao, Joint General Manager
Tata CLiQ
“Customers who visited [us] from a WhatsApp notification were 1.7x more likely to make a purchase. We’ve seen $500,000 USD in sales attributable to WhatsApp during our Diwali and Black Friday campaigns, with an ROI 10x higher than our conventional channels.”
Amit Kumar, Customer Retention Manager
MarketGlobalAfricaArgentinaAustraliaBoliviaBrazilChinaColombiaCosta RicaDubaiEcuadorFranceGermanyGhanaGuatemalaHong KongIndiaIndonesiaIsraelItalyMalaysiaMexicoMiddle EastNicaraguaNigeriaPakistanPeruPhilippinesSaudi ArabiaSoutheast AsiaSingaporeSouth AfricaSpainTaiwanThailandTurkeyUnited KingdomUnited StatesUruguay
IndustryApps and Subscription ServicesAutomotiveCPG (Consumer Packaged Goods)E-Commerce & RetailEducationEntertainmentFinancial ServicesGovernment and Public SectorHealthcareNonprofitsPharmaceuticalsProfessional ServicesReal EstateRecruitmentRestaurantsTechnologyTelecommunicationsTransportation and LogisiticsTravel and HospitalityUtilities
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