Success Stories

See how businesses like yours are transforming customer engagement, driving conversions and improving ROI with the help of WhatsApp Business products.

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WhatsApp Business gives organizations of any size, across the globe, the power to turn customer connections into conversations that impact their bottom line.

Banco Bolivariano logo

“With a flexible, streamlined channel in WhatsApp, we not only see time and cost savings in customer care, but actual increase in revenue.”

Kyra Arcia

Head of Marketing and Innovation, Banco Bolivariano

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HDFC logo

“Making WhatsApp a cornerstone of our customer engagement has helped answer queries of over 85,000 customers and generate high-quality leads every month. [Customers are] twice as likely to apply for a home compared to leads that came from other online sources.”

Keshav Rao

Joint General Manager, Housing Development Finance Corporation

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HDFC logo

“Customers who visited [us] from a WhatsApp notification were 1.7x more likely to make a purchase. We’ve seen $500,000 USD in sales attributable to WhatsApp during our Diwali and Black Friday campaigns, with an ROI 10x higher than our conventional channels.”

Amit Kumar

Customer Retention Manager, Tata CLiQ

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Transform your business

WhatsApp Business Platform is for medium to large businesses who are looking to scale engagement of audiences, accelerate sales and drive better customer support outcomes.